Our Vision

Our overall aim is to provide a first class shared service to your business. We will support Group Business to enable them to focus on their areas of expertise. We will always give excellent and efficient service.

We will achieve this by aligning the requirements in our 'Blueprint for success' to the ambitious plans for growth for your own organisation.

Our contribution to the group will help realise the £500million revenue and £50million profitability targets set by the organisation.

We will commit to fully understanding the growth and service expectations of your business and with your support will produce service level agreements which will balance the commercial needs of the overall group against your sales, service and operational requirements.

Our people will demonstrate functional, industry and group expertise in a manner in which we are viewed as colleagues within your own business. We will demonstrate a commitment to your success.

We will constantly look at ways in which we can improve our systems, processes and procedures resulting in cost effective benefits to your business. Sharing best practice will become a cultural norm.

We will regularly communicate with you regarding the business issues, challenges and growing pains which we will inevitably face on the business growth journey.

We will measure our performance by feedback received, level of efficiencies gained, relationships and reputation amongst other colleagues. More importantly we will be measured against the profitability and cash position of the My House Group.